PT Teller (20 hr) Woodside\\Atherton Branch Redwood City - Citi (Redwood City, CA)

Reference Code: 13035698 Redwood City, CA, USA Education Level: Other Description Position Summary: 1. Communicating clearly with clients 2. Making clients feel appreciated 3. Making it easy to do business with the bank. Position Responsibilities: • Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing • Listens carefully to the client and be willing to assist with any client questions or problems • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed • Shows initiative, empathy and proactively to prevent and handle problems • Executes effectively all service and referral routines to deepen client relationships • Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) • Is knowledgeable about the client’s accounts and business with the bank The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position. NOTE: You may be required to take a timed online assessment once you complete an online profile. Interface.d3655231e342.row1\" class=\"contentlinepanel\" title=\"\" style=\"\"> Interface.d3655231e344.row1\" class=\"inlinepanel\" title=\"\" style=\"DISPLAY: inline\"> Qualifications Education: High school diploma, GED or equivalent relevant experience (12 months cumulative work experience in a role of similar scope and responsibility) required. Experience/Skills: • Retail/sales experience preferred • Sales, cashier or other money-handling experience desired • Excellent verbal and written communication skills • Analytical and problem solving skills • Basic computer skills Source:

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