Customer Service Manager
3.
8 Quick Apply Part-time 19 hours ago Full Job Description Our amazing, mission-based organization is looking for a FUN Site Manager! At British Swim School, Site Managers lead the onsite team of Swim Instructors and Deck Ambassadors to ensure day-to-day pool activities run smoothly.
The Site Manager runs efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings and to attract new customers.
Adherence to British Swim School policies and procedures ensures that families expectations are met and exceeded.
The Site Manager also is the day-to-day contact with the Pool Partner, making sure that relationship is running smoothly.
WE PROVIDE:
Excellent culture - mission driven managers that give back to the community and their staff Opportunity for growth at a business with massive expansion opportunities Structured, paid training (including lifeguard certification) PTO for part time and full time employees Paid birthday time off Highly competitive pay Health benefits for full time employees Company matched retirement account Robust employee retention program Happy, laughing, singing KIDS Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN.
Main responsibilities include:
Acting as Manager on Duty and addressing any concerns if the arise Develop relationships with families to make them feel excited to be at British Swim School! Ensure the deck is set-up, maintained during class and cleaned up at every shift.
Maintaining inventory ensuring deck is fully stocked.
Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board and report attendance.
Assist the parents with questions they have about their schedule, class notes and progress with their kids.
Provide spot coaching to the pool staff.
Participate in weekly manager meetings.
Experience working with children and a love of swimming is a plus!18
Preferred Each franchise location is independently owned and operated by a franchisee (franchise owner).
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Quick Apply Part-time 19 hours ago Full Job Description Our amazing, mission-based organization is looking for a FUN Site Manager! At British Swim School, Site Managers lead the onsite team of Swim Instructors and Deck Ambassadors to ensure day-to-day pool activities run smoothly.
The Site Manager runs efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings and to attract new customers.
Adherence to British Swim School policies and procedures ensures that families expectations are met and exceeded.
The Site Manager also is the day-to-day contact with the Pool Partner, making sure that relationship is running smoothly.
WE PROVIDE:
Excellent culture - mission driven managers that give back to the community and their staff Opportunity for growth at a business with massive expansion opportunities Structured, paid training (including lifeguard certification) PTO for part time and full time employees Paid birthday time off Highly competitive pay Health benefits for full time employees Company matched retirement account Robust employee retention program Happy, laughing, singing KIDS Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN.
Main responsibilities include:
Acting as Manager on Duty and addressing any concerns if the arise Develop relationships with families to make them feel excited to be at British Swim School! Ensure the deck is set-up, maintained during class and cleaned up at every shift.
Maintaining inventory ensuring deck is fully stocked.
Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board and report attendance.
Assist the parents with questions they have about their schedule, class notes and progress with their kids.
Provide spot coaching to the pool staff.
Participate in weekly manager meetings.
Experience working with children and a love of swimming is a plus!18
Preferred Each franchise location is independently owned and operated by a franchisee (franchise owner).
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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